Refund Policy:
Navigate Meds Refund Policy
At Navigate Meds, we are committed to providing high-quality services. Please read our refund policy carefully to understand when refunds are applicable.
Refund Eligibility
We do not offer refunds if you simply change your mind or decide you no longer want our services after payment has been processed. Refunds are only provided if, after reviewing your prescription and medical information, it is determined by the prescribing doctor that you are not eligible for our services.
Eligibility is assessed during the prescription review process, which includes a thorough evaluation of your health profile and medical history. If, during this review, it is determined that you do not meet the eligibility criteria for our services, we will issue a full refund to the original payment method.
How Refunds Are Processed
Refunds will only be issued if you are found ineligible for our services during the prescription review process.
Once a refund is approved, it will be processed to your original payment method.
Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.
Non-Refundable Circumstances
No refunds will be issued if you simply change your mind or no longer wish to proceed with the service.
Refunds will only be granted if you are found ineligible after the prescription review process.
Once the prescription review has started or services have been rendered, we cannot offer refunds.
Customer Support
If you have any questions or concerns about your eligibility or our refund policy, please reach out to our customer support team at [Customer Support Email/Phone Number]. We are happy to assist you.
Thank you for choosing Navigate Meds. We appreciate your understanding of our policies.
Updated: January 2025